Ruth P. Stevens consults on customer acquisition and retention, for both consumer and business-to-business clients.
http://www.biznology.com/2013/04/b2b-marketers-should-take-another-look-at-e-commerce/
http://www.biznology.com/2013/04/b2b-marketers-should-take-another-look-at-e-commerce/
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